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Agent ADA Compliance Information

In October 2009, the Massachusetts State Lottery Commission was served with a civil suit alleging that the Lottery is not accessible to disabled individuals with mobility problems.  More specifically, the complaint alleges that many of the Lottery’s sales agents’ premises have barriers that prevent individuals in wheelchairs from entering the store and playing the Lottery, in violation of the Americans with Disabilities Act (“ADA”).  Examples of such alleged barriers include the lack of handicap parking, curb cuts, or ramps; narrow doorways; and/or excessive counter heights.  Notice of this lawsuit was mailed to all Lottery sales agents in January 2010. Click here to read this letter (ADAComplianceInfo4142010.pdf).

The Lottery has recently completed accessibility surveys at a number of randomly selected agent locations, and is beginning the process of reviewing the data collected.  It is the Lottery’s intention to work cooperatively with our sales agents to identify the barriers, if any, at each location, and to determine whether these barriers can be removed.  The survey process will likely be extended in the future.

Click here for more information about how to make your location ADA compliant. (pdf)

For more information about the Americans with Disabilities Act

Any Questions?

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